McDonald’s® Corporation recognized McDonald’s® of Kingdom City general manager Dean Davis as an Outstanding Manager. Robyn Shire, the operations supervisor for the Kingdom City location, nominated Davis for the award based on his people skills, leadership and service to his restaurant and community.
The annual award commends the top 10 percent of restaurant managers across the nation in regards to sales, customer service and operations. In order to be eligible for the award, a general manager must have at least one year of experience and be a graduate of Hamburger University®, McDonald’s® global operations training and leadership development program.
“Dean is a great brand ambassador that truly cares about his customers and team,” Shire said. “He’s a positive role model that really goes the extra mile to assure everyone feels like they’re part of a team.”
Davis became the general manager in Kingdom City in June 2014 and has been with the company for 11 years. His store’s 2016 customer-service scores ranked well above regional and national numbers, as his team has embraced table service at a busy highway location with vigor. Davis also provided a steady hand during a hectic major remodel process in December 2015.
“Dean and his team represent outstanding hospitality in taking care of their guests,” Shire said. “He is a champion manager and it shows in his results.
McDonald’s® is the largest and best-known global foodservice retailer, with more than 30 stores in the Columbia-Jefferson City area. More than 85 percent of McDonald’s® restaurants in the United States are owned and operated by independent, local businessmen and women. The Kingdom City location is owned and operated by Mark and Kate Mehle. It is managed by Dean Davis and supervised by Robyn Shire.